• Dear Jr Creative, Earn Your Place. You’ll Be Better For It.

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    Dear Jr Creative,

    I’m a firm believer in earning your keep, starting from the bottom, doing the less than desirable well, before moving up.

    Prove yourself on what seemingly matters little, and people will notice. I promise.

    At the very least, I promise I’ll notice. Because it’s the unorthodox grind of a route I took.

    I was a rich kid from the suburbs. I was embarrassed by it. I hated it. It was a 90’s thing.

    In High School, and in Gen-X “rebellion” against my white collar family, I worked for the Las Vegas Water District doing underground construction.

    I dug ditches and changed water lines during the Vegas Summer for 8 dollars an hour. Not desirable work. And the guys I worked with could smell the rich kid on me. They busted my balls mercilessly for it.

    I dug the shit out of those ditches. I loved it. I used my hands. I used heavy machinery and pneumatic tools—I drove a dump truck (which is awesome by the way).

    All I wanted was the respect of these old guys changing water lines in the desert. Dudes that worked so fucking hard. For so fucking little. To feed their families; their addictions; their gambling debts.

    Eventually, I’d earned a bit of respect.

    I worked hard…”for a skinny rich kid.”

    One day I mentioned to the crew lead: “Fuck it. I like this. Why not full time?”.

    He pulled the truck over to the shoulder of a mountain road, heading North towards Mt. Charleston, looked deep into my face, “Every single one of us would give the world NOT to be here. Stop your blue collar charade. Go to school like you’re supposed to. Get out of this shit.”

    So I did.

    That was my last of three summers working for the water district.

    I went to school for business. Marketing & Advertising to be exact. Which, aside from teaching me some business basics, really just help develop my aptness for bullshit.

    Luckily for me, somewhere along the line, I learned a real skill and about this thing called the “Internet.” It was a place I could upload the photos I was taking (and developing in a darkroom, btw). I learned some Photoshop and HTML skills because of it. Eventually, I started freelancing: horrible graphic design and web work. Whatever I could get—fucking rave fliers, man. I just wanted to learn. The beer money was the gravy on top.

    My first “real” job out of college was resizing graphics for an eCommerce company. I showed up for the interview on my skateboard, handed the HR lady my resume and said, “I’ll take anything. I know Photoshop. Here’s my book.” I didn’t even know what a “designer” was. But that’s why I was there. And by no means was I a designer; Photoshop monkey…maybe.

    Ninety people had been laid off a month prior to me being brought on. I was the first hire after those layoffs and in the eyes of everybody…I was “that guy…”

    I was at the bottom of the totem pole. Where I belonged.

    The only thing I had going for me was a fear of “sucking.” And for the record, I sucked. (Certainly compared to the kids I see today).

    “…good enough to resize graphics” was what I overheard the Creative Director say, just around the corner.

    So I resized graphics. I resized the shit out of graphics, learning to code HTML along the way. I unlearned what I learned in business school. And learned…business. I developed site and page concepts for fun. Always showing my boss. Wanting critique. Always trying to get better. People noticed. He noticed. I gained more and more responsibility and more importantly, trust. Never begging for more money. Just wanting to do more work, better work.

    To not suck.

    Eventually, I took over as Creative Lead. I redesigned both KBToys.com and eToys.com. Enterprise level eCommerce stuff. Real businesses, making real money. I thought the designs were pretty damn good for the early 00’s. Some of the first .com’s to switch to 1024x768. We won some eCom industry awards. It moved product. I thought I was hot shit.

    I was far from it.

    Fast forward a decade and I’m blown away by the level of talent that’s out there. Kids today come out of school with so much fucking skill it’s crazy. But with all of that skill, in so many, there is equal-to-more parts hubris. An entitled attitude that seems to expect everything for nothing.

    Somewhere, along the lines, we (everyone) got sensitive. We started giving trophies for last place. People forgot how to take criticism. We started (and continue) to want to spare people from the realities of what it really takes. Close counts. Thanks for trying. Better luck next time—even worse—Fail Harder.

    I hate this phrase more than anything.

    “Fail Harder” is a manifesto for the delusional, the lazy—the lotto dreamer.

    Celebrating failure is a cop out. Be pissed that you fucked up—when you lose. And know why.

    Fail “Smarter” maybe. But failing hard is for losers.

    Industry-wise, we covet the idea. Not its realization, it’s viability.

    “I want to be an AD. But I don’t write and I don’t design. I’m an idea guy”

    “No, no, no, i’m a UX guy. I don’t do wires and I don’t do finished design. I just explore interaction concepts.”

    “I want to be a CD. But I don’t like talking with clients.”

    “My new Web 3.0 business concept doesn’t have a revenue model—it’s like Instagram but with animated gifs of kittens.”

    Ideation in a clientless vacuum; devoid the realities of real life (inside an agency or any company for that matter). Feasibility. Budgets. Client bureaucracies. The fact is that big ideas take time to sell. They die. They have to be reborn. And that it’s your role to breath the life back in. But only if you really give a shit.

    The “idea” is the tip of a gigantic, shit stained iceberg of work. And if you aren’t ready for what it takes, or worse, you think “that it’s someone else’s job” to push your idea from ether to reality—reconsider your profession.

    My advice is simple: don’t be the entitled kid. The kid who over indexes in ambition but lacks any real passion—any real drive other than a new title at a new agency.

    Be the kid who wants to learn even when he doesn’t have to—the designer who wants to learn to write, to code, to understand business because it makes the design better.

    Don’t be an industry douche. They call themselves ninjas or gurus…even evangelists. They’re the ones who will tell you, to your face, that they are smarter than the other guy. They’re the ones who have stopped reading by now.

    Don’t be the kid who hops around. Don’t be the kid, who, when given the chance, will opt for the bare minimum. Who scoffs at perspective. The kid who will jeopardize the team to spare his fragile ego. The kid, who, when faced with a situation that gets difficult, says “I’m too good for this kind of work. I deserve better.”

    Nobody deserves shit. Until you do. And even then, never admit it.

    I’m now the old guy. I get it…

    I’m not saying you need to go out and work construction. But it’s good to know where you don’t want to be. And understand why.

    I know I don’t want to resize graphics anymore. Why? Well…because it sucks.

    But I’ll still dig the shit out of a ditch.

    - Dave

    I should note, that my teen “rebellion” against my Father was laughably ironic. My dad was blue collar. A cowboy who changed tires on big rigs before finishing college and becoming who he is today.

    Behind my teen angst, unbeknownst to me all that time, I was trying to be just like him.

    What a silly little rich kid.

    David Snyder is Executive Creative Director at Firstborn. Living in Brooklyn. He likes progressive thought, design and technology. He eats and libates well. This editorial original posted on Medium.

  • How to Spend $275 Million in 48 Minutes: Three Super Bowl Ad Trends for 2013

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    Want to watch $275 Million get spent in 48 minutes? Just tune into CBS at 6:30 p.m. on Sunday to see one of America's greatest primetime displays of violence, debauchery and poor impulse control. And I'm not talking about the Super Bowl…

    I'm talking about the Super Bowl ads.

    In all seriousness, these days it's no surprise that independent research year after year continues to show that over half of U.S adult viewers plan to watch the Super Bowl as much, or more, for the ads than for the game itself. In fact, social listening measurement findings suggested that in 2012 64% of respondents said that half or more of their conversations online with respect to the Super Bowl were about the commercials themselves.

    With the average investment of $4 Million on the line for a 30-second spot, it's no wonder why the CMOs of many of these advertisers are looking to squeeze their investment for every penny.

    There are three standout trends that have continued to proliferate the Super Bowl ad space for the last several years (and by all accounts will continue even more in 2013).

    01. Online Ad Preview and Teasers

    Online Ad Previews and Teasers are becoming more of the norm. VW made the most famous splash last year with its Star Wars parodies that received over 56 Million hits after allwas said and done, largely in part to the pre-release of the spotson YouTube.

    This year's early winner goes to the Kate Upton Mercedes spot, which in one week gained over 5 Million views (and counting).

    Humbling news as, by this author's account, this is one of the more ridiculously off-brand spots I've ever seen. Given the fact that the CLA won't even be available for the next 7 months, the brand needs lasting impression and awareness. Regardless of the substance, it's clear that Mercedes knows the value of online traction and will do whatever it takes, no matter how low-brow, to get an early lead among its rivals.

    Regarding the idea of Super Bowl teasers, the concept is simple,but the debate still rages on about whether or not the big reveal should be saved for the big game. While we don't promote a "one size fits all" approach to advertising, and I'm sure there are errors to the rule, it's hard to argue with the facts. Mashable reports, "According to YouTube's research, ads that ran online before the Super Bowl last year got 9 Million views, on average. Those that waited? 1.3 Million." With, on average, three times as many views online over broadcast, many could argue that the real winner in all of this is actually YouTube.

    02. Ads for Social Democracy

    Ads by social democracy are becoming more common in 2013. While Doritos pioneered the concept with their user-generated ads in the past few years, this year we are seeing a greater variety of the concept. For instance, one of the biggest brands in the world, Budweiser, has finally launched a Twitter account in its name. The brand, which had a little more than 600 followers Monday morning, is using the account to promote its upcoming Super Bowl ad, which will feature a Clydesdale foal via their Twitter hashtag campaign. Pepsi is also using their site and Twitterto recruit some of their fans to strike a pose with their can before their half-time show.

    But, the big pre-game winners in 2013 seem to be the "choose your own adventure" style ads from Audi and Coke. In what Audi says is a Super Bowl first, they recorded separate endings for their "Prom Night"commercial, and are compiling social votes where the audience chooses the ending. Coke created cokechase.comto tease their spots by highlighting three different sets of teams who are all racing to win a giant coke in the desert. The team with the most votes online will get their spot aired right after the game.

    Coke_SuperBowl

    03. Second Screen

    This year, more viewers than ever will be watching on a second screen. Now in real-time, technology allows brands to engage with the viewing public on their mobile phone or tablet during the event. For instance, Yahoo's Into_Now pioneered app technology that augments the second screen experience by using the unique audio digital signature in a television show topickup, and serve up, content directly related to that show. CBS estimates ad revenue alone from their second screen engagement to be between $10-$12 Million. Being able to interact with stats,player bios, team formations, highlights and social aspects is an essential part of any second screen approach for the sports enthusiast.

    Regardless of all of the hype, a few certainties remain. The Super Bowl represents one of the highest risk: reward ratios in advertising. Because of this, marketers are getting smarter by using not only the right tools, but also the right content to get the consumer's attention. Disintermediation is taking effect and the consumer is finally starting to see large-scale control of and connection with their favorite brands. As our society gets more social and mobile, so does the advertising.

    Needless to say, as an advertiser, I am thankful for the Super Bowl. If not for any other time during the year - the Super Bowl gives us an annual magnified window into the progress of advertising. With so much attention to the commercials, it almost makes me feel sorry for the guys on the field.

    Almost.

    Originally posted on the Rodgers Townsend blog.

  • The school of life.

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    Yesterday a reader asked us "how do you get into advertising?", our knee jerk reaction was to ship them off to the nearest ad school for a year or so.

    Then they told us more about their experiences to date and what a fascinating life they had lived. And as all of us forget from time to time, education is just a base foundation, life is what moulds you into an interesting creative person, ultimately making you more employable than the next guy or gal.

    This trending video from Mondo Endruo below seemed an appropriate fit for this editorial.

  • New Esc: A Tech-Free Time Out

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    Remote cabin, Chile

    The last time you were in a place with no cell phone reception or where electronic devices were prohibited – were you anxious or secretly relieved? If you felt a creeping sense of relief at being given permission to have a break from the incessant pull of your digitally connected lifestyles then you are not alone.

    In the latest Lowe Counsel Future Sign we explore the concept of 'New Esc', which looks at how people are increasingly seeking time away from the intensity of a hyper-connected and crowded world. This trend is being driven by a range of factors, from the rise in urban population, information overload, search for meaning and unique experiences, which are all fueling the demand for physical and mental escape and space. It's important to understand that New Esc is not about a new Luddite rejection of technology; it's about finding better ways to manage it so we remain its master and not its servant.

    Digital Detox holiday

    Understanding the Impact of Hyper-connected Lives

    We are only beginning to see the implications of living with constant connectivity. While younger generations cannot even comprehend the possibility of being online not being an integral part of everyday life for many the transition has not been without its challenges. The constant stimulation of multiscreen reality means that we are seldom alone or un-stimulated and this is seen as having negative as well as positive psychological effects on productivity. Kelly McGonigal, health psychologist and lecturer at Stanford University explains: “It's this basic cultural recognition that people have a pathological relationship with their devices. People feel not just addicted, but trapped.”

    Digital Crack: Online Addiction

    Experts are already warning of the addictive power of technology. The constant stimulation in the form of digital pings and updates stimulates chemicals in the brain, which create a physical craving that can be damaging and can even lead to addiction. As Dr. Gary Small, director of the UCLA Longevity Center at the Semel Institute for Neuroscience and Human Behavior explains: "The same neural pathways in the brain that reinforce dependence on substances can reinforce compulsive technology behaviors that are just as addictive and potentially destructive." Teaching people to regularly disconnect is becoming vital for personal mental health and business productivity.

    David Lynch - Silencio

    The Rising Demands of the 'Always on' Workplace

    Our obsession with being constantly connected is in part being fueled by employers. Alexis Madrigal, writing for The Atlantic questions: “Are we addicted to gadgets or indentured to work? Much of our compulsive connectedness… is a symptom of a greater problem, not the problem itself." Employees are now expected to work longer hours with growing numbers going home still tethered to devices, which constantly send them emails and messages. A survey conducted by Xobni, an email and contact management company, found that 68% of American adults check their work emails during holidays, with 79% of those polled saying they receive emails from clients or colleagues during this time. According to McKinsey Quarterly Report: “Always-on, multitasking work environments are killing productivity, dampening creativity, and making us unhappy.”

    Remote cabin, Sweden

    The Power of Being Out of Reach

    In our over-connected world being alone or un-contactable is emerging as a modern luxury. The last few years have seen a dramatic rise in 'sanctuary spaces', from technology free venues to digital free islands, with many leading edge luxury spaces using 'no reception' as an added value. Increasingly we are seeking space and time away from the constant demand and chatter of technology.

    Eva Restaurant deposit box

    Embracing Silence

    As Leonardo da Vinci famously proclaimed:“Nothing strengthens authority so much as silence.” People are learning to appreciate quiet time for inspiration and contemplation. Earlier this year David Lynch's Silencio hosted the 'In Praise of Slowness Salon'. Lynch in partnership with the Maharishi Foundation is introducing Quiet Time, where students practice transcendental meditation to awaken their creativity and intelligence, into more than 350 partner schools around the world. As we learn to appreciate silence and contemplation, consumers and brands are realizing the power of daydreaming in boosting creativity and innovation.

    Telia internet-free zone

    Creating New 'Space’

    Progressive companies are recognizing that employees need mental space in order to be creative and make better business decisions. According to New York research brand Basex, half of a knowledge worker's day entails managing information, which causes 'a loss of ability to make decisions, process information and prioritize tasks'. Web consultancy firm Netlife Research have introduced a new monastery-style space at work, designed as a space for employees to seek refuge for contemplation. Google allows employees to take 20% of the time to work on their own projects, or to simply do whatever they want. Some companies are even paying workers to take vacations to avoid burnout.

    Remote cabin, Washington

    Tech-free time out

    Companies are gradually becoming more aware of digital on and off time and are implementing new procedures to ensure employees are taking technology-free time outs. Volkswagen has rewired employees' Blackberrys to stop receiving work emails 30 minutes after their shifts ended, while W Hotels in New York is introducing technology-free Fridays to encourage 'greater communication and creativity among the team'. As part of his Invisibility Project, artist and designer Thomas Stevenson has created 'analogue armor', which is lined with anti-electromagnetic fabrics to prevent electronic devices from working. There has been a rise in campaigns and offers to promote healthy breaks from technology. There is even an annual ‘National Day of Unplugging’ organized by think-tank Reboot who campaigned at this years SXSW, setting the Recordsetter.com world-record for the most people to power-down their devices at the same time.


    The Rise of Digital Free Spaces

    It's not just in the workplace where people are seeking digital detox. Digital connection is banned in most private members clubs and we are now seeing this practice being adopted by other public spaces such as shops and hotels. US outdoor clothing brand Weatherproof opened its New York store recently with a 'leave your Blackberry at the door' policy, while the Eva Restaurant in L.A. offers customers a 5% discount for leaving their phone with the receptionist during the meal. According to Mark Gold, chef and owner of Eva Restaurant: “We want people to connect again. It’s about two people sitting together and just connecting, without the distraction of a phone, and we’re trying to create an ambiance where you come in and really enjoy the experience and the food and the company.”

    Digital Detox Apps

    Paul Butler Facebook visualisation

    People are now even using technology to take breaks from technology itself. Digital Detox is a free app inspired by Adbuster’s Digital Detox week, which disables a user’s phone for a specified period of time. Similarly the Pomodoro app aims to maximize productivity by instructing you to take a break from work every 25 minutes. The Freedom app can be set to block Internet access for up to eight hours to allow users time for offline productivity. Anti-Social is another productivity application that disables access to social media sites. The RescueTime app monitors where you spend time online, forcing you offline at certain times. It claims to rescue an average of four hours of productive time per person per week. Taking the approach a step further sees Swedish telecoms provider Telia launch an application allowing customers to disable the Internet for a set time at home, which also has the benefit of being a cost cutting strategy. The company also created physical isolation pods around Sweden called 'Internet-free zones', which people could visit to disconnect from their devices. As Kelly McGonigal, health psychologist and lecturer at Stanford University suggests: “We need to find ways to make it [digital technology] as nourishing as possible, as we try to do with our diets, and not just turn to what’s easiest.”

    Digital Escapes

    Photo credit: Eric Valli

    It's not just in the digital realm that people are seeking escapes. From camping to retreats, there is a growing trend for vacations from digital technology that is emerging, allowing people to reconnect with themselves and return to the digital world charged. As part of their digital-detox vacation package St. Vincent and the Grenadines is asking travelers to leave their technology at home. The package includes an onsite life coach who offers advice on how not to let technology control one’s life. There is also the growing appeal of visiting virgin territory. The combination of isolation and the purity of the surroundings are becoming aspirational to a global generation of urban dwellers. A Style Magazine journalist in Sao Paulo reveals: “People are now traveling to spend time with the Xingu, (one of the few indigenes tribes who have remained in Brazil) to live by their rules and be isolated from the modern world.” Glen Morris, writing for BBC, points out: "These days the Arctic, and to a large extent the Antarctic, has become a playground for the wealthy holiday maker."

    Living off the Grid

    Once only for extremists and hippies, living 'off grid' is also becoming increasingly popular and aspirational. The trend reflects the fact that many consumers in the west are moving away from acquisition culture; buying fewer things, adopting new methods for self-sufficiency. According to US Home Power magazine, there are now 750,000 living off-grid compared to 180,000 five years ago. While the New Esc trend continues to gather converts it's interesting to see that the latest trend on the Internet is to step away from the Internet.

    Republished with the kind permission of Lowe Counsel.

  • It's called ‘Brief’ for a reason - by Rob Campbell

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    Creative briefs.

    The bane of my fucking life.

    I hate them. HATE THEM!

    But – and it’s a very important but – you have to do them because they not only provide the framework and inspiration for creative teams to start creating their magic, but they become a piece of historical reference on the brand that ensures people won’t post rationalise the execution and miss out all the little bits that made all the difference.

    That said, the debate of what should and shouldn’t go in a brief still rages and I find that sad because at the end of the day:

    + You should never be a slave to the briefing format, the briefing format should always be a slave to you.

    + Different people like different levels of information so a ‘one size fits all’ mentality, is totally and utterly ridiculous.

    + A short brief shouldn’t be an excuse for ignoring the real issues that need to be addressed & conveyed.

    + A long brief shouldn’t be an excuse for not being clear, concise and interesting.

    + Regardless of what you are being asked to do, a brief should always be interesting, informative & inspiring.

    Because of this, we have a few different briefing ‘formats’ here.

    Some are designed for more junior guys to ensure they’ve done all the critical thinking necessary … some are designed for clients to ensure they give us what they need, rather than what they want … but all cover 6 critical questions.

    1. WHAT IS THE GOAL

    What is the end objective? I don’t mean the execution but the business result.

    In short, if they say, “We want some TVC’s”, ask why and don’t stop till you get some real reasons with some real quantifiable goals.

    2. WHAT IS THE BARRIER

    What are the key issue/s that are stopping this from happening right now.

    It might be people’s attitude and behaviour … it might be a competitors product or distribution.

    Maybe it’s an issue with our brand or communication or even a product quality or lack of innovation story.

    Whatever it is, find the fundamental issue and write it down.

    3. WHO DO WE NEED TO TALK TO, TO CHANGE THIS?

    Who do we need to engage in conversation? Who do we need to inspire, inform, push?

    Don’t just write a bunch of stats or bland statements, explain how they think, live, worry, behave.

    Let people feel the person not just read a bunch of cold, clinical bullet points.

    4. WHY WILL THEY CARE

    This is where blunt honesty is needed.

    You can’t write this from the perspective of what the brand wants them to think, it has to come from the audiences mindset. If you’ve done your homework for the previous question, you’ll know the answer to this … and if you’ve done your homework well, you’ll know the answer is not going to be some marketing hype/bollocks, but something that satisfies a real need in their life – be it emotional, physical or mental.

    5. SO WHAT’S OUR STRATEGY?

    Detail the macro approach you are taking to achieve this brief. It should be short, precise and full of creative mischief.

    ie: Deposition the key competitors as ‘old success’ by making XXX the badge for ‘new, entrepreneurial achievers’ … or something.

    6. WHAT’S THE KEY POINT OF VIEW

    Based on the goal, the barrier, the audience and the strategy – what is the brands point of view on the issue they need to address.

    It should be something that is obviously based on truth but also full of tension and pragmatism.

    ie: “You can’t change tomorrow if you don’t act today” … or some other z-grade sounding Yoda impression.

    Don’t rush it. Take your time to really craft it because apart from needing to be relevant to the task in hand, it also serves as the creative ‘jump off point’ and if you’re going to help your colleagues do something that is powerful and interesting with it, you’ve got to ensure they really feel the tension and energy of what they can play with or play off.

    _______________________________________________________________________________________________

    You might ask why things like ‘tone of voice’ are not mentioned.

    Well sometimes they are … sometimes they’re not … it depends on a number of factors, however at W+K, we place great importance on ‘brand voice’ so a few abstract words like ‘fun, upbeat & lively’ are not really going to cut it.

    I should point out that how you brief your colleagues is another incredibly important part of the creative process.

    If you give them a piece of paper and tell them to “read this”, you’re almost doomed before it’s even had a chance to begin.

    While the brief should be inspiring on it’s own merits, it’s always good to think of ways to let your colleagues really understand what you are trying to get across.

    That might mean you present it in a different location or environment to the office … that might mean you put them in situations where they can really feel what you’re trying to convey … that might mean you get interesting – yet relevant – people in to chat to them before you go through your hard work, but whatever you do, it’s always worth putting in that extra little bit of effort because it will genuinely pay dividends to the work that comes out the other side and that is ultimately what you’re going to be judged on.

    At the end of the day it’s worth remembering there is no such thing as a perfect creative brief because ultimately, it’s about what you put on it – or how you present it – rather than what it looks like … however what I can say is that from my experience, as long as you have a culturally provocative point of view running all the way through it [obviously based on truth rather than 'marketing truth'] then you stand a much greater chance of creating something that affects culture rather than just adds to the blunt, advertising noise.

    ----------
    By Robert Campbell, W+K's Asia Regional Head of Planning. Reposted with permission. Read his blog "The Musings of an Opinionated Sod"

  • How NBC’s digital ignorance screwed the Olympics for you.

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    Let’s be blunt: NBC shit the bed in their Olympic coverage.

    In this digital, social media age – when earthquakes are tweeted about before the Earth even finishes shaking – NBC made the unfathomable decision to broadcast events on tape delay in order to garner primetime ad dollars. Apparently NBC execs figured a few billion people could keep secrets until after dinner.

    The funny thing is, even if a few billion people weren’t on Facebook, Tweeting, texting and blogging, NBC’s strategy was so stupid, they spoiled their OWN results. While the broadcast was holding back the biggest events into the evening, at practically every other commercial break, they were encouraging viewers to check out additional content on their Olympic website which… wait for it… showed headlines of results they had yet to broadcast.

    Fail.

    Their Twitter and Facebook pages were no better. Before Americans got to see for themselves, the NBC Olympic Twitter stream had already blown the surprise of the Queen and James Bond parachuting into the arena.

    NBC, you do understand how the internet works, right? (Rhetorical.)

    But wait! There’s more! While you’re stuck trying to navigate a slow, horribly-designed, advertising-laden NBC site to see streaming events, 64 other countries get to view it live on YouTube for free. Afghanistan and Botswana get YouTube. You get McDonald’s ads to pay off NBC’s investment.

    Then, to top it off, when they rightfully got hammered for their ridiculous ad dollar grab in lieu of actual viewer experience, they responded by getting one harsh critic kicked off Twitter .

    Because, you know, THAT’S the way to respond to social media criticism. There’s no way that strategy could backfire.

    It sure seems like NBC’s entire strategy was “Let’s just say we’re streaming everything live!” without understanding how the viewer actually wants to engage with their content. Consumers have spent the past decade buying giant-ass HDTVs. Not everyone wants to be forced to their 10-inch iPad screen to watch events live. And certainly not everyone can stay completely away from Twitter, Facebook, and the rest of the internet long enough not to ruin the surprise before primetime.

    Someday, the networks will come into the 21st century with a digital strategy that makes sense. Unfortunately for fans of the Olympics, that day isn’t in 2012.

  • 50 Shades of Bad Typography

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    By Randall Erkelens

    When the world was introduced to desktop publishing thirty years ago, proper punctuation marks and kerning pairs were not brought to the party. Foot and inch marks were used instead, and they weren’t exactly the best stunt doubles. Today, I expected a more savvy designer pool with an arsenal of modern tools to rectify this problem. Nope.

    Then again, should I expect such a giant leap in only a quarter century? After all, 200 A.D. saw the rise of woodblock printing, a practice that ran the show until 1476 when the printing press was born. It was an era where typography used to be a specialized occupation filled by highly skilled artisans. It should be no different today.

    When your keyboard isn’t set up for smart quotes by using the foot and inch key, you can create the proper marks on an Apple keyboard by the following keystrokes. To kern using your keyboard, use Shift-Command combination with your bracket keys shown below.

    Tip: Use a serif font punctuation on san-serif design for more pronounced typographic presence. San-serif punctuation marks tend to be lifeless.

    Bad kerning (or tracking) is equally destroying design. It’s 2012. We should have enough computing power today to accurately plot any two letters together with good spacing between them. And yet, our design software still struggles with how to negotiate visually-appealing kerning pairs. I’ve noticed the worst infractions between upper and lower case letters. The Heinz example below has issues so obvious, it’s hard to imagine what designer, art director or creative director signed off on this. POUR ABLE MUST ARD. Really?

    Tip: It’s ok to have letters crash into each other to create correct letter spacing. The R and A in pourable need to touch due to the negative space created by the slant of the A. The B had to move to the left slightly too to close-up the white space.

    Dr. Pepper recently ran a national campaign with a blatant kerning error. That is, unless the 10 Bold T Asting Calories was the primary message.

    Now, look at this “Professional Sign’s & Lettering” company mark (of all businesses). Yes, they did use the proper apostrophe over inch mark, even though it’s still grammatically off since chances are unlikely the company is owned by some guy named Sign. But all the points they scored were lost when they left a gaping hole between the n and s. But we can give extra credit for the use of Brush Script.

    Tip: Reduce the size of your apostrophe and lower its relative position to characters in the word. This gives it a better lockup in the word. You don’t have to accept where your design program plots your punctuation.

    If I had to just kern one thing on any piece of creative, I’d spend extra time with your headline—especially if your layout is type and/or copy driven. Because when your all-type headline layout looks good, it is your visual. Treat it that way.

    Good typography isn’t always about where the computer places your 26 characters. It’s about how it looks, flows and feels to the reader. And that takes effort. Effort takes time. If you don’t have time for good typography, another line of work might be in order. Goat herding, perhaps?

    Randall Erkelens is a managing partner and creative rebel at Philosophy Communication, a Denver marketing and public relations firm.

  • Marketing on Fire. Wish We Were There.

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    The inspiration to make something culturally and psychologically strong enough exists when you get back to what blew your mind.

    For just a moment, you’re a kid in 1970s suburban Los Angeles, ok? Pedal your bicycle to the big Topanga Canyon Boulevard record store. See what I saw: an epic, billboard-sized reprographic image of Pink Floyd’s album, Wish You Were Here, bolted to the side of the record emporium and taking up huge amounts of sky. Big record company marketing budgets could afford to blow a lot of minds in those days.

    It was a mysteriously huge, Godzilla-sized piece of pop-surrealism that captured my imagination: A man on fire obliviously shakes hands with another suited man. It’s a random meeting in an abandoned soundstage backlot, like a dream in constant production. The handshake, a blithe and obligatory social grace, appears to hide the true burning intensity of ulterior motives. Or is that something about the fear of getting burned?

    This was all the proof I needed for what I had suspected in my young mind all along: People are weird. And deep and funny. And this was weird, deep, and funny marketing.

    I got lost in a new kind of alchemy, a mixture of what I both did and did not understand about this album cover. I actually liked not understanding the imagery. There’s power in mystery. Though I knew the marketing for this album was about dreams. Not Disney-esque life goal dreams, not those dreams, but the unsettling world of dreaming. And was this a billboard for an uncomfortable dream? Pink Floyd knew how to show you how dreams really feel. That’s what they do. Later, I’d find out that they made music, too.

    Something else that astounded me—although I didn’t know how to name what it was in my monosyllabic, child mind. I can find the word now. The imagery was alluringly unwholesome.

    Unwholesome? Yes. Every bit of product marketing I had ever seen in my limited time on earth seemed to dance a giddy dance of the effusive, wholesome-hypnotic, the good—and good for you—wash of the brain. Secret ingredient: sugar. (Or, substitute the word, trustworthiness).

    This album cover on the other hand, was marketing that used dream language to call no bullshit, and for me, great marketing began with that album cover.

    Eventually, I saw how this imagery shared the same surreal power of the Buddhist monks who had self-immolated in protest of the Vietnam War. Add the imagery of Rene Magritte’s Victorian men floating in the sky, perhaps. That was the era. The era of the inner mind meets social upheaval.

    Artwork for Wish You Were Here had a power that purposely reached for what was wrong and yet beautiful about the world.

    Like most album covers produced during that slim psychedelic and post psychedelic creative era, meaning and hidden meaning trumped safeness, and it’s difficult to not regard album artwork created of that ilk as a true slice of cultural honesty through the language of symbolic imagery and playfulness.

    Chances are, like me, you’d recall the marketing you probably don’t regard as actual marketing, but as something meaningful enough to feel and recall on a deeper level.

    That might require you going back in time. When you were a kid. When you were raw-minded. Re-experience what affected you, the unspeakably good montage intro or trailer to a film, the world of colors in the Maoist propaganda poster you saw on Canal Street in NYC, an album cover you forgot you loved, a commercial that rocked your world, a PSA that pulled like a maddened emotion, desperate to free itself from the leash of the everyday.

    That’s where the inspiration to make something culturally and psychologically strong enough exists, because it’s still living psychologically and culturally in your mind. That is, if you believe that marketing is actually part art, part storytelling, part psychological event, and is powerful enough to act as a sociological medium that does something amazing.

    1975, Wish You Were Here, Pink Floyd.
    Album Art by the amazing agency, Hipgnosis.

    Joseph Coplans is owner of Denver's Ink Stain Inc, a strategic messaging firm in Denver.

  • How to Make a Better Brief

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    (The New Orleans Egotist thanks our affiliate in San Francisco for sharing this.)

    So in all our time in the advertising world, there's one thing we hear repeatedly - creatives complaining about bad briefs. So instead of listening to you all complain even more, we're decided to do something about it.

    We asked some of the top creatives in SF what to do. We didn't want a bitch session. We were looking for honest, ingenious, creative ideas. And we got them.

    --------------------

    Josh Denberg and Paul Hirsch - Creative Directors at Division of Labor
    When writing a brief, planners should keep one really important thing in mind: Creatives are not as smart as planners. We are dumb. We are easily distracted by shiny objects. Obscure references confuse us. And we didn’t read that book by that guy.

    If you make it in any way complicated, we’ll be confused. Or our egos will kick in and we’ll say, “It’s shit” when really we just don’t understand it.

    So keep it simple. Not simple for you. Simple like telling an 8-year-old how to wash dishes. Simple like helping your stoned friend put a coat on. Simple like giving instructions to the guy at Kinkos.

    Make one point, then repeat it. If your brief gives us a tiny box to work in, we can’t wander off and get lost.


    Marty Senn - Creative Director at Goodby Silverstein & Partners
    There are a couple of things you can do about a bad brief. The first is to remember that it’s an editable document. It can be changed, revised, expanded upon and even scrapped altogether. Go talk to your planner about it. Chances are, he or she sits nearby, is British, and knows more about music than you do. So regardless of the brief, it will be a good conversation. Tell him (or her) that, despite its possible brilliance, this particular brief isn’t opening up creative avenues in the way you had hoped. And then talk about why. Planners actually like talking about these things.

    You also have the option to completely ignore it make something so tear-inducingly brilliant that everyone forgets what the brief was in the first place.

    Best to try both.


    Tyler Hampton - Creative Director at Venables Bell & Partners
    I’ve always preferred the brief to be dry and straight. When planners try to get creative, they end up boxing in the creative. Lots of facts and insights are key, but keep the messaging portion simple and to-the-point. My favorite planners view the brief as a living document. Sometimes the work opens up new avenues, and the brief and presentation set-up can be reworked accordingly. Most importantly, planners and creatives need to work together to figure it out, and both need keep an open mind. If you are not a British planner by birth, work on an accent.


    Theo Fanning - Creative Director at Traction Co.
    1. Make it Brief. As in short—as short as possible. Less is always more.
    2. Actually care. Take the time to write a good brief. No cutting and pasting. No last minute Hail-Marys. Respect your brief and your team will respect you.
    3. Be creative. The more creative the brief, the better the outcome—the brief should be a chance for the planner or strategist or account person to be creative—but not prescriptive
    4. No consessions. If you have to put something pointless or irrelevant into your breif to "make the client happy," don't put that in the version you share with the team.
    5. Put in the Rules. If their are mandatories, guides, or client insights that will help the team stay on course—put them in the brief.
    6. Key Dates. Put in the reviews, presentations and deadlines—not every freaking task on the schedule, but at least the milestones.
    7. Ask a Creative. Have the creative director or creative lead to review it and give input BEFORE you brief the team.
    8. Be Flexible. Some times great work is off-breif, but it is so much better than the brief would ever allow. Don't be married to something that is "client approved."


    Pierre Lipton - Executive Creative Director at AKQA
    Each brief should in some way narrow down a creative’s options in a way that actually feels like the opposite—the creative should instantly feel that the area delineated has enormous potential. If they don’t start scribbling ideas down during the brief, we have failed. This is no easy task.


    Christian Haas - Executive Creative Director at Goodby Silverstein & Partners
    A good brief is insightful, inspiring and directional. It distills a complex problem into a pithy statement and, in so doing, solves half the problem. Getting a good brief is any creative’s dream.

    If you are unhappy with a brief, it’s simple, write your own.

    Good creative directors craft the strategy along with planners in the same way that good planners shape the work along with creative directors. Long gone is the time when the two disciplines could work in isolation. Thank God (or thank the increased complexity of our industry’s problems and solutions, if you prefer). Our jobs are not so different, if you think about it. Both are about crafting original products by bringing unique perspectives. Creative is like planning, just prettier. There’s no reason we shouldn’t work together.

  • Transparency in the Evolution of Technology

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    The Next Web recently asked Is the internet is making us more honest?

    The article is interesting, but I wonder if there is more at play here.

    If you’ve ever gotten me liquored up, you may have heard me mention my belief that the internet is forming the foundation of what will eventually become the first artificial intelligence. Which is to say, I believe that someday, our collective activity online will reach the right density and type and the connections between us will become synapses. Somewhere in the digital aether a light will go on and a new kind of life will exist. The first self-aware machine, born of the wetware of a billion+ humans.

    If you take this as a given (!), that we are all nodes in the network of a massive machine, then our move towards transparency begins to look more like system optimization on a cultural scale, encouraged through new memes and behaviors, as expressed in all sorts of unexpected ways, like Foursquare checkins, reality television and CEOs volunteering their failures.

    A lie holds no information beyond what it says about the lie teller. An exaggeration stated in conversation does nothing but breed false expectations in the mind of listener. A great experience not shared is done so at the detriment of the collective. If my laptop was forced to run on the inefficiencies inherent to the day-to-day communication styles of a typical person, one full of nuance, assumption, and false starts, its processor would slow to a crawl and burn out altogether.

    From the Next Web article:

    I’ve literally stopped telling little white lies because it’s much easier to be honest. Instead of cancelling a meeting with a PR rep and using the excuse “I’m not feeling well,” I say, “I’m exhausted and taking tomorrow off to go to the beach!” because I know I’ll likely take a picture of my beach trip on Instagram and wouldn’t want to get caught in a lie. And you know what? Most of the time they just say, “Have a great time!”

    As a society, we’ve had 10,000 years to choose to be open and honest with each other, and we have generally chosen not to. But now we’re at a point where new technology plays a critical role in our lives, and technology has no use for our half-truths and doublespeak. They are disruptions in the flow of information. As we are all becoming parts of the machine, our relationships with each other are being ground down to purer, more efficient forms so that they can be put to better use.

    We are becoming more honest because it increases the speed at which information can travel. We are becoming less private because to withhold valuable knowledge from the rest of the network is to act selfishly. We are becoming more transparent because that is what the evolution of technology asks of us.

    Ben Pieratt is the designer and co-founder of The Egotist Network and Svpply. He loves design and he loves the internet. This piece was cross-posted from Ben's blog.

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